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information_systems

Information Systems

Course length

This course is one-week long.

Marks overview

  • Learning Exercise 60%
  • Daily activities 10%
  • Final exam 30%

Textbook

Learning Exercise

Videos to watch

Recommended book and articles

Other resources

Day 1

Quotes of the day

“The field of study called information systems encompasses a variety of topics including systems analysis and design, computer networking, information security, database management and decision support systems.”

Wikipedia contributors. (2020, August 24). Information system. In Wikipedia, The Free Encyclopedia. Retrieved 18:37, September 19, 2020, from https://en.wikipedia.org/w/index.php?title=Information_system&oldid=974719918

Learning Objectives

  • Explain the business benefits of information management and how data quality determines success or failure. [Ch. 1 & 2]
  • Map the functions of various types of information systems to the type of support needed by business operations and decision makers. [Ch. 7]
  • Describe various types of functional systems and how they support managers and workers at the operational level. [Ch. 7 & 9]
  • Transaction Processing Systems [Ch. 7]
  • Decision Processes [Ch. 9]
  • Strategic Planning [Ch. 2]

Day 2

Quotes of the day

“An information system is a system whose purpose is to process information.”[1]
“Information systems refers to technology designed to handle the data that institutions receive, process, generate, save, backup, disseminate, and use to make decisions. Designs for such systems vary according to the missions, goals, objectives, and global market conditions of the institutions investing in the technology.”[2]

Learning Objectives

  • Understand the uses of data [1, Ch. 2]
  • Evaluate various types of communication technologies [1, Ch. 6]
  • Explain the planning and forecasting, sourcing and purchasing, and distribution support provided by supply chain management (SCM) systems [1, Ch. 8]

Bibliography

[1] E. G. Mallach, Information Systems: What Every Business Student Needs to Know, 1st ed. Boca Raton: Chapman and Hall/CRC, 2015 [Online]. Available: https://learning-oreilly-com.ezproxy.torontopubliclibrary.ca/library/view/information-systems/9781482223712/

[2] D. C. Smith, ‘Information Systems’, in Encyclopedia of Business and Finance, 3rd ed., vol. 2, Farmington Hills, MI: Macmillan Reference USA, 2014, pp. 413–415 [Online]. Available: https://link.gale.com/apps/doc/CX3727500175/GVRL?u=tplmain&sid=GVRL&xid=94d6ccb9. [Accessed: 19-Aug-2019]


Day 3

Quotes of the day

“A database is an organized collection of related [data]. It is an organized collection, because in a database, all data is described and associated with other data. All [data] in a database should be related as well; separate databases should be created to manage unrelated [data]. For example, a database that contains [data] about students should not also hold [data] about company stock prices. Databases are not always digital—a filing cabinet, for instance, might be considered a form of database.” [1]

Learning Objectives

  • Explain the operational benefits and competitive advantages of business intelligence, and how forecasting can be improved. [Already discussed on day 2]
  • Describe the system development life cycle (SDLC) processes [2, p. 380], feasibility analyses [2, p. 382], and their impact on the acceptance and success of IT implementations.
  • Analyse technical issues that arise within systems [2, pp. 404–405]

Bibliography

[1] D. Bourgeois and D. T. Bourgeois, ‘Chapter 4: Data and Databases’, in Information Systems for Business and Beyond, Published through the Open Textbook Challenge by the Saylor Academy, 2014 [Online]. Available: https://bus206.pressbooks.com/chapter/chapter-4-data-and-databases/. [Accessed: 23-Apr-2019] (Note: an updated version of the same chapter can be found here.)

[2] E. G. Mallach, Information Systems: What Every Business Student Needs to Know, 1st ed. Boca Raton: Chapman and Hall/CRC, 2015 [Online]. Available: https://learning-oreilly-com.ezproxy.torontopubliclibrary.ca/library/view/information-systems/9781482223712/


Day 4

Quote of the day

“An enterprise resource planning (ERP) system is a software application with a centralized database that can be used to run an entire company. ”[1]

Learning Objectives

  • Describe the functions of enterprise resource planning (ERP) systems, implementation risks, and how ERP investments are justified. [2, p. 240]
  • Explain the potential executive, managerial, and operational support of enterprise systems, their success factors, and reasons for failure. [2, pp. 243–244]
  • Describe customer relationship management (CRM) systems and their role in customer acquisition, retention and customer lifetime value. [2, p. 277]
  • Identify the leading enterprise social platforms and their capabilities. [2, p. 285]

Bibliography

[1] D. Bourgeois and D. T. Bourgeois, ‘Chapter 8: Business Processes’, in Information Systems for Business and Beyond, Published through the Open Textbook Challenge by the Saylor Academy, 2014 [Online]. Available: https://bus206.pressbooks.com/chapter/chapter-9-info-systems-strategic-advantage/. [Accessed: 24-Apr-2019] (Note: an updated version of the same book can be found here.)

[2] E. G. Mallach, Information Systems: What Every Business Student Needs to Know, 1st ed. Boca Raton: Chapman and Hall/CRC, 2015 [Online]. Available: https://learning-oreilly-com.ezproxy.torontopubliclibrary.ca/library/view/information-systems/9781482223712/


Day 5

  • Final exam
  • The project is due
information_systems.txt · Last modified: 2021/06/11 18:02 by Eric Bright